macingduitPrivacy Policy

This page describes what we collect when you use macingduit and how we keep that data protected. We take your privacy seriously—your email, identity documents, payment details, and game history are encrypted and stored securely on servers that comply with industry standards. When you download our Android app, log into your account on iOS Safari, or make a deposit through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, you're sharing personal information with us. This policy explains exactly what we do with it.

We collect data only to operate your account, process transactions, verify your identity under Know Your Customer (KYC) regulations, and improve our service. We do not sell your data to marketers, advertisers, or data brokers. We share information only with payment processors, identity-verification vendors, and legal authorities when required by law. Our servers may be located outside your jurisdiction (for example, in Singapore or Malaysia), but your data travels encrypted and is protected by the same security standards we apply locally.

Read this policy carefully so you understand our practices. If you have questions, contact our support team through in-app chat on Android or email on iOS—we're happy to clarify how we handle your information.

What We Collect on macingduit

We collect information in three categories: account data, transaction data, and behavioural data. Account data includes your email, full name, date of birth, phone number, and identity document (KTP, passport, or driving licence). We require this to verify who you are and comply with KYC regulations in supported jurisdictions. Transaction data includes every deposit, withdrawal, and game you play—the date, time, amount, payment method (DANA, e-wallet, mobile banking, etc.), and outcome. We keep this data indefinitely so you can review your complete account history at any time.

Behavioural data includes which games you play, when you log in, which device you use (Android phone, iOS browser, desktop), and basic technical information like your IP address and browser type. We use this data to detect fraud, understand how players use macingduit, and troubleshoot technical issues. We also track how long you spend on each game and what times you're most active—this helps us understand demand during Liga 1 matches or around Idul Fitri holidays and improve our service accordingly.

Payment Information and Our macingduit Security

When you deposit through local payment, online payment, or your e-wallet account, your payment details pass through encrypted channels directly to your payment provider. We do not store your full credit-card number, bank account number, or e-wallet credentials. We store only the last four digits of your card or account and the transaction reference, so you can verify deposits later. Payment processors (like your bank or mobile banking's servers) hold your full details—we rely on their encryption to protect them.

We encrypt all data in transit using SSL (Secure Sockets Layer) and at rest using industry-standard encryption algorithms. Your password is hashed—we don't store it in plain text, so even if our servers were breached, attackers couldn't read your password directly. If you suspect your macingduit account has been compromised, reset your password immediately and contact support.

Third-Party Processors and Data Sharing

We work with third-party vendors to run macingduit. Payment processors like your bank, local payment, and online payment receive transaction data so they can confirm deposits and withdrawals. Identity-verification services receive your name and ID document so they can verify you're who you claim to be. Email services receive your email address so we can send account notifications and support responses. All our vendors sign data-protection agreements and must meet the same security standards we enforce internally.

We do not share your game history, account balance, or personal preferences with third parties except where legally required. Law enforcement or regulators in supported jurisdictions may request your data, and we comply with valid legal orders. We will not voluntarily give your data to businesses or marketers.

Cookies and Device Storage on macingduit

When you visit macingduit.app or use our Android app, we store small data files called cookies on your device. These cookies remember your login status, your language preference, and your notification settings—they make your experience smoother so you don't have to re-enter your email every time you open the app. Cookies expire after 30 days or when you clear your browser history. You can disable cookies in your device settings, but doing so may make macingduit harder to use.

On Android, we also store your account preferences and recent game history on your phone so the app loads faster. On iOS Safari, your browser handles storage the same way Safari handles other websites. Neither approach involves sharing data with third parties—all storage is local to your device.

Data Retention and Deletion on macingduit

We keep your account data as long as your account exists. When you close your macingduit account, we retain transaction records for seven years to comply with financial regulations in supported jurisdictions. This means your game history is kept even after account closure, but we anonymize your personal details (name, email, phone) so the data cannot be linked back to you. After seven years, we delete or anonymize all records.

If you request account deletion before withdrawing your remaining balance, we process your withdrawal first, then close your account and anonymize your data. We do not delete game history or transaction records—these are essential for fraud prevention and regulatory compliance.

Our macingduit Privacy Commitments

We undertake to handle your data with care. We do not sell it, rent it, or use it for purposes beyond running macingduit and complying with law. We encrypt it in transit and at rest. We limit who can access it internally—only support staff, fraud analysts, and senior management can view sensitive data, and only when necessary. We audit our data-handling practices quarterly and update our security measures when new threats emerge.

We're transparent about our practices. If we change how we collect or use data, we'll notify you through your registered email. If you disagree with our practices, you can request deletion of your account and data (subject to regulatory retention requirements). Your privacy is not negotiable—it's fundamental to how we operate macingduit.

International Data Transfers

Our servers are located in multiple regions, including Singapore and Malaysia. When you create an account in Jakarta or Bandung, your data may be stored on servers outside Indonesia. We ensure that all international transfers comply with data-protection standards. Your data is encrypted during transfer, and receiving servers apply the same security measures as our primary data center. If local law requires data to remain within your jurisdiction, contact support—we can discuss your specific needs.

Contact and Policy Updates

If you have questions about our privacy practices, contact our support team. On Android, use in-app chat. On iOS or desktop, email us through our contact form. We respond during business hours, typically within one business day on weekdays. If you believe we've mishandled your data, you can escalate complaints to our management team or, in some jurisdictions, to local data-protection authorities.

We may update this policy as our services evolve. We'll announce significant changes by email to all active accounts. Your continued use of macingduit after policy changes means you accept the updated terms. We encourage you to review this policy periodically so you stay informed about our practices.